Shipping Policy

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At Eli Peacock, every piece is carefully handcrafted to embody timeless elegance and couture-level artistry. We proudly provide worldwide delivery with DHL Express and reliable domestic shipping within Türkiye.

Ready-to-Wear Orders

Production & Handling: Ready-to-wear orders are processed and completed within a maximum of 7 business days.

Shipping Times: Once ready, orders are shipped within 1‒3 business days via Yurtiçi Kargo (Türkiye) or DHL Express (Worldwide).

Custom-Made Orders

Production: Custom-made accessories and hats require approximately 4‒6 weeks for production.

Shipping Times: After production, orders are shipped within 1‒3 business days via Yurtiçi Kargo (Türkiye) or DHL Express (Worldwide).

Express & Urgent Requests

For urgent or time-sensitive occasions, please contact our customer care team. We will do our best to arrange priority production and express delivery solutions. Please note that additional costs may apply for expedited services.

Shipping & Delivery Details

• All international shipments are handled by DHL Express Worldwide, ensuring fast and secure delivery.
• Domestic orders within Türkiye are shipped with Yurtiçi Kargo.
• Customers will receive a shipping confirmation email and tracking number once the order has been dispatched.

Duties & Taxes

International customers are responsible for any customs duties, VAT, or import taxes that may apply upon delivery in their country.